Конечно, если не запускается Дискорд, не стоит особенно расстраиваться. Как показывает практика, большинство проблем в этом плане можно успешно разрешить буквально за несколько минут. И далее будет рассказано о главных возможных причинах ошибки в Дискорде, а также о методах их устранения.

Причины, по которым может не запуститься Дискорд

На самом деле, причин, почему не запускается Дискорд, может быть масса. Впрочем, все они могут быть разделены на такие условные группы, как:

  • Проблемы аппаратного характера;
  • Проблемы внутри самого Дискорда;
  • Проблемы программного внешнего характера.

Возможны просто проблемы с Интернет-соединением. Такое, например, может случаться, если Дискорд не отвечает долго. Либо конфигурация компьютера не соответствует минимальным требованиям программы. Попросту говоря, компьютер слишком слабый. Во всех же остальных случаях, когда не работает Discord, рекомендуется действовать методом исключения, постепенно перебирая среди всех возможных вариантов…

discord-ne-zapuskaetsya

Что можно предпринять?

Нередко бывает, что не открывается Дискорд, выдавая при этом ошибку вида: Discord installation has failed.

Проблема решается следующим образом:

  1. Нажимаем правой кнопкой мыши на Панель задач;
  2. В контекстном меню выбираем «Диспетчер задач»;
  3. Если Диспетчер работает в минимальном режиме, то следует развернуть его для отображения всех выполняемых на машине задач и процессов;
  4. Найти и «убить» все процессы, так или иначе относящиеся к Дискорду.

Если и это не помогло, тогда нужно будет:

  1. Нажать комбинацию клавиш Win+R;
  2. В текстовой консоли набрать по очереди команды: %appdata% и %localappdata%;
  3. Эти команды отправят нас на папки, которые потребуется удалить.

Останется перезапустить компьютер и программу.

Теперь о том, что делать если Дискорд не обновляется. Как правило, в этом виноваты мусорные файлы, оставшиеся после предыдущей версии приложения.

На официальном сайте программы указывается следующий путь разрешения проблемы:

  • Нажать комбинацию клавиш Win+R;
  • Подать команду: %localappdata%;
  • Открыть папку Discord и найти там файл под именем Update.exe. Теперь его нужно переименовать, например, в Updateexe;
  • Открывается место расположения программы, здесь удаляется файл Update.exe.

Теперь можно попробовать произвести повторное обновление. Также в этом случае может понадобиться обновление сервиса .NET framework на компьютере. Если же в Discord серый экран, то в большинстве случаев помогает простое обновление установленного на компьютере флеш-плеера. Если же компьютер не заходит в Дискорд, то тому виной может быть плохая скорость Интернет-соединения. Также возможно стоит проверить, не блокируется ли Дискорд сетевым фильтром, экраном или антивирусной программой.

Если же периодически вылетает Дискорд, то виной тому могут быть несоответствие аппаратных и системных требований, либо «слетевшие» драйвера оборудования. Также нужно проверить, не было ли установлено какой-нибудь программы для изменения голоса.

Иногда она вызывает лишние программные конфликты. Наконец, в качестве радикального способа можно предложить полную переустановку Дискорда. При этом важно удалить вообще все файлы, которые так или иначе имеют отношение к нему, а затем еще и почистить системный реестр. Вручную это сделать весьма затруднительно, так что можно порекомендовать применять специальные утилиты. К примеру, легендарный Ccleaner, либо аналогичную ему программу. Но даже если и после всех проведенных манипуляций по-прежнему не запускается Дискорд, возможно, имеет смысл подумать обратиться в службу технической поддержки пользователей. В письме потребуется емко, но при этом и кратко описать суть возникшей проблемы, по возможности, также сделать экранный снимок программы или сообщения об ошибке. Также обязательно нужно указать аппаратную и программную конфигурации своего оборудования.

49 thoughts on “Не запускается Дискорд: что делать?”

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